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Factors Affecting Participant Engagement in the Design and Implementation of Public Programs: Lessons from Cash & Counseling

Author:
Erin McGaffigan, Ph.D. and Kevin J. Mahoney, Ph.D.
Topic(s):
Participant Involvement, Program Design, Public Policy, Quality, Research
Type(s):
Articles, Issue Briefs
Keywords:
participant engagement, Cash & Counseling, Affordable Care Act, ACA, program design

This issue brief summarizes the findings of a three state in-depth study on participant engagement practices within Cash & Counseling programs. While focusing on the experiences of Cash & Counseling states, this research provides a strong foundation for understanding and implementing meaningful and effective engagement practices in the design and improvement of a broad range of public programs and policies.

Available Files

  • Factors Affecting Participant Engagement in the Design and Implementation of Public Programs: Lesson (11 pages - 235.41 KB) Download
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